Seeking a management consultant position utilizing my analytical, problem solving and communication skills
EDUCATION
Georgia Institute of Technology
Atlanta, Georgia
Bachelor of Science in Management
May 2014
GPA: 3.6
Dean’s List
RELATED
First Union
Charlotte, North Carolina
5/2013-8/2013
EXPERIENCE
Operations Center Intern
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Coached and motivated loan officers and tellers to meet and exceed performance expectations, solving client problems and ensuring a consistent quality customer experience at the branch
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Developed and implemented action plans to achieve sales and service quality by training sales associates to achieve their full potential
•
Assisted in the interviewing and selection process of new tellers
•
Trained all newly hired teller and loan officers
Dillard Department Stores
Chicago, Illinois
5/2012-8/2012
Sales Intern
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Assisted in training associates on customer service, sales techniques, technical responsibilities and merchandise presentation to clients and customers
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Promoted teamwork among associates to achieve common goals
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Scheduled floor coverage for five departments and assisting in the supervision of the associates assigned to those departments
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Assisted in the interviewing and selection process of all newly hired sales associates
OTHER
Georgia Institute of Technology
Atlanta, Georgia
5/2012-8/2013
EXPERIENCE
Community Advisor, 5/2013-8/2013
•
Counseled residents on academic and personal matters
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Planned and implemented programs to cover a diverse range of topics
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Served on Residential Life planning and advising committees
Summer Orientation Ambassador, 5/2012-12/2012
•
Conducted tours of the campus and assisted in giving presentations at Freshman Orientation
SKILLS
Microsoft Office Suite, Advanced Excel Certification, Project Management Certification